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Privacy Policy

Effective Date: March 2, 2026

Vanacore Law Office (“Firm,” “we,” “our,” or “us”) is committed to protecting your privacy and safeguarding personal information. This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website (“Site”), electronic communications, and related services.

By using this Site, you consent to the practices described in this Privacy Policy.

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1. Information We Collect

We may collect the following categories of information:

A. Information You Voluntarily Provide

• Name

• Email address

• Telephone number

• Mailing address

• Case or legal matter details

• Documents uploaded through secure portals or intake forms

• Communication preferences (including SMS consent)

B. Automatically Collected Information

When you visit our Site, we may automatically collect:

• IP address

• Browser type

• Device information

• Pages visited

• Time spent on pages

• Referral sources

This information may be collected through cookies, tracking pixels, analytics tools, and similar technologies.

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2. Analytics & Tracking Technologies

We use third-party analytics and marketing tools, including Google Analytics and Meta (Facebook) Pixel, to:

• Understand website usage

• Measure marketing effectiveness

• Improve user experience

• Deliver relevant advertising

These providers may collect information about your online activity over time and across different websites.

We reserve the right to implement additional analytics, tracking technologies, remarketing services, and advertising platforms in the future without prior notice, provided such use complies with applicable law.

You may adjust your browser settings to refuse cookies; however, some Site features may not function properly.

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3. How We Use Information

We may use collected information to:

• Respond to inquiries

• Evaluate potential legal matters

• Provide legal services

• Communicate regarding appointments or case updates

• Send administrative communications

• Send SMS/text messages with proper consent

• Improve website functionality

• Comply with legal or regulatory obligations

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4. SMS & Text Messaging (TCPA / A2P 10DLC Compliance)

If you provide your mobile number and opt in, we may send SMS/text messages for appointment reminders, case updates, and administrative communications.

Consent

SMS communications are sent only with your express consent and in compliance with the Telephone Consumer Protection Act (TCPA), FCC regulations, carrier requirements, and The Campaign Registry (TCR) A2P 10DLC standards.

Consent is not a condition of purchasing legal services.

Opt-Out

You may opt out at any time by replying STOP. You may request assistance by replying HELP or calling 603-228-1180.

Service Providers

We may use third-party communication platforms, including Twilio and GoHighLevel (LeadConnector), to facilitate SMS delivery and client communications. These providers process information solely on our behalf and under contractual confidentiality obligations.

We reserve the right to implement, modify, or change communication platforms as necessary for business operations and regulatory compliance.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

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5. Document Storage & Client Portals

If you upload documents or submit information through secure portals or intake forms, that information may be stored electronically using secure third-party service providers.

We implement reasonable administrative, technical, and physical safeguards designed to protect sensitive information. However, no system can guarantee absolute security.

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6. Data Security (Including NH SB 255 Compliance)

Vanacore Law Office complies with applicable New Hampshire data security and breach notification laws, including NH SB 255 and related statutory requirements.

We maintain reasonable security procedures and practices appropriate to the nature of the information collected. In the event of a data breach requiring notification under applicable law, we will provide notice as required.

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7. Information Sharing

We do not sell personal information.

We may share information:

• With service providers assisting in website hosting, analytics, communications, or data storage;

• When required by law, court order, or legal process;

• To protect the rights, safety, or property of the Firm or others.

All service providers are required to maintain appropriate confidentiality and security safeguards.

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8. Attorney-Client Confidentiality

Information submitted through this Site does not create an attorney-client relationship. Confidentiality protections apply only after a written engagement agreement has been executed.

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9. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce agreements.

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10. Your Choices

You may:

• Opt out of SMS messages by replying STOP;

• Adjust cookie preferences through your browser settings;

• Contact us to request access to or correction of your personal information, where applicable.

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11. Children’s Privacy

This Site is not directed to children under 13, and we do not knowingly collect personal information from children.

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12. Third-Party Websites

This Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

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13. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective upon posting to this page.

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14. Contact Information

If you have questions regarding this Privacy Policy, please contact:

Vanacore Law Office
19 Washington St #4341
Concord, NH 03301
603-228-1180
John@vanacorelaw.com